My Orders

checking order status, tracking shipment

Checking Order Status

If you have placed an order with ShoeStoreFront.com you can check the status of your order by signing into your account and viewing your Order Status and History.

Tracking Shipment

If your order has shipped, you can track the shipment by following directly the Track button next to your order details on your Order History page. Sign in to access tracking information.

Please note, some of our shipping methods may not have carrier provided tracking information. If your order is one of these, no tracking information will be available on the track page.

While estimating the package delivery date, consider the following:

• Credit card authorization and billing address verification must be received prior to sending your items.
• Expedited (Next Day and 2-Day) orders placed by 4:00 PM EST will ship the next business day.
• All other orders will ship according to the availability stated on the product page (typically 2 business days).

If we have any question about your order, we will contact you by phone or email. Likewise, if you have any questions or changes to your order, please send us an email or give us a call at 1-800-556-8790.